The Effects Of Emotional Intelligence On Job Performance...

Emotional intelligence is â€Å"a set of interrelated abilities at the interface of emotion and cognition, including perceiving, understanding, using, and managing emotions† (Lopes, 2016). According to Jada, Jena, and Pattnaik (2014), emotional intelligence (EI) plays a critical role in work force diversity especially since organizations nowadays are looking to expand their business across globe. Although a significant impact of EI on job performance is not shown, having high interpersonal interaction can still influence the relationship between EI and job performance (Mulla, Z.R., 2010). Guy and Lee (2015) define emotional labor as â€Å"emotive behavior that is performed for a wage†. Moreover, emotional intelligence arbitrates emotional labor in the performance of work duties in consideration to job satisfaction and burnout (Guy Lee, 2015). In practice, EI linked with leadership training can be enhanced through various methods (Lopes, 2016). Acquiring exceptional emo tional intelligence along with other factors is a significant quality for an individual to have in different aspects of the work environment to excel in their field. Paragraphs discussing/support your thesis statement. Business organizations are looking to maximize their revenues, and one way they want to do this is by going global and becoming well known through diversity (Jada, U., Jena, L.K., Pattnaik, R. (2014). Because there is competitiveness in the marketplace, diversity provides a distinct advantage inShow MoreRelatedEmotional, Emotional And Emotional Intelligence1666 Words   |  7 PagesEmotional intelligence is ‘the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth’ (Mayer Salovey, 1997). Emotional Intelligence is the ability to understand, accept and recognize our own emotions and feelings, including their impact on ourselves and other people and to use this knowledge to improve our own behaviours as wellRead MoreEmotional Intelligence And Human R esource Management1144 Words   |  5 PagesIn the past years, many people have written about emotional intelligence role in the workplace. Experts belong to emotional intelligence (EI) field provides many models and definitions to understand the concept and meaning of emotional intelligence and its effects on individual’s (Employees, managers, supervisors) performance. As the world is becoming organizational world and as the time passes change is occurring in almost every field. Thus Organizations (public and private sector) have to manageRead MoreThe Effects of Emotional Labor on Performance1538 Words   |  7 PagesIntroduction Emotional Labor (EL) is defined â€Å"as managing emotions through surface or deep acting by following organizational display rules in return for a wage.† (Hochschild 1983). Task performance and strategy is increased through EL and it has impact on administration of service. Strategies displayed by frontline staffs in service roles may increase bad outcomes by activating negative idea like emotive dissonance and self-alienation. Despite its negative effect EL contributes to the job descriptionRead MoreTaking a Look at Emotional Intelligence1524 Words   |  6 PagesEmotional intelligence: Modern organizations are confronted with demands and pressure is growing consistently cost -effective education leadership, continues to intrigue researchers and practitioners. Considerable amount of research and attention to emotional intelligence and life, personality, social interaction, teamwork, education and leadership to identify links between social satisfactions has been paid. Today increasingly complex and changing world, researcher’s emphasized need for the newRead MoreManagers Emotional Intelligence Effect On Followers Performance1577 Words   |  7 PagesManager’s Emotional Intelligence Effect on Follower’s Performance Job Satisfaction. Research has shown that leaders who have high levels of emotional intelligence are able to increase the job satisfaction of their workers leading to increase performance. In a study done by Sy, Tram, and O’Hara (2006) of 187 restaurant workers, in which 62 were managers, they investigated the relationship between employees’ emotional intelligence, their manager’s emotional intelligence, employees’ job satisfactionRead MoreEmotional Intelligence Training For Increased Success1351 Words   |  6 PagesEmotional Intelligence Training for Increased Success The global business environment is complex and dynamic. Everyone working in business across the globe is experiencing stress (Singh Sharma, 2012). Due to the quick pace at which decisions may need to be made, understanding the impact of mood and emotions on decision making is important for leaders (Brabec, 2012). Decisions are made at all levels within the organization, therefore emotional intelligence skills are required for everyone withinRead MoreThe Management Skills Development Assignment1614 Words   |  7 PagesManagement Skills Development Assignment was the pinnacle of MGMT1000 course. It has allowed me to asses my strengths and weakness and provided me with opportunities to reflect upon personal experiences in which I endeavoured to improve my emotional intelligence. I am incredibly thankful to Dr. Jean Adams for providing me with a new form of education tailored to my own self-interests. I believe I have transformed into a better rounded individual thank to the variou s opportunities that were dawnedRead MoreThe Emotional Expression Of The People s Attitudes Towards Objective Things1672 Words   |  7 Pagesnegative emotions to diagnose workplace status is a good way to better the working space. The emotional expression of the leader plays a vital role in the leader-follower interaction because the emotions of the leader influence the feelings, thoughts and actions of the followers (Nai-wen Ta- Rui, 2014). The study of emotion in organizations has developed in recent years, it is foreseeable that emotional changes play an important role in the workplace. A further analysis on how negative emotionsRead MoreCorrelation Between Employee Motivation And Job Performance Essay1098 Words   |  5 PagesAn employee performance appraisal can act as motivation for an employee to improve his productivity. When an employee sees his goals clearly defined and is measured against the set goals and objectives, a need can be identified about the future strategi es of employee motivation. In this review, I will look at and explore the multiple arguments of the management research articles. So, the question I must ask: is there a positive correlation between employee motivation and job performance? Body 1Read MoreNotes On The Optimism Leaders And The Glass Is Half Full 1579 Words   |  7 Pagesenvironment to work in. He perceives changes as threats; therefore, he speaks negatively and struggles to adapt. Furthermore, his negativity affects his ability to accurately evaluate others attributes. Consequently, our quarterly assessment of our performance does not reflect our strengths; however, it highlights our weaknesses. Self-Awareness Bradberry and Greaves (2009) state, self-awareness is â€Å"your ability to accurately perceive your own emotions in the moment and understand your tendencies

Video Games Helps Improve Education Essay - 1361 Words

Video games has had a long history of being seen as a negative thing. It seems to be out of the question to use them in classrooms and as a teaching tool. This is the wrong way to look at them however. Video games may be one of the best tools for classrooms and helping students learn not only school topics, but even help them with different skills in the classroom and to help them reduce one of student’s biggest issues; stress. All of these things can be done with the use of video games in the classroom. Video games helps improve education because it help increase interest in the classroom, and develop skills that normal school curriculum can not. Video games is school’s key for the best education possible. Majority of schools are starting up programs and putting money into giving students access to different technology. With this new technology being introduced students, their ability to learn has improved, because of more access to information. Students motivation and learning capability are also starting to increase because of increase interest with the use of technology, and allow games into classrooms (Singh, and Means). Studies have proven that video games increase a student s motivation and learning capability. These studies show how using the games to add a spark of interest for students. A study done by New York University and the City University of New York worked with middle school students and using a math game to see if it helped with their education,Show MoreRelatedVideo Gaming Technology Can Be Beneficial Essay1741 Words   |  7 PagesVideo Gaming Technology can be Beneficial Student’s Name Institutional affiliation Video Gaming As a concerned parent, one would easily feel coaxed to venture into analyzing every aspect of the child s welfare from a day-to-day perspective. There is a common concern over what the kids play around with as well as the impacts created upon the receiver. Similarly, the use of video gaming presents a common challenge as to whether the games are of benefit or not in the educational systemRead MoreVideo Games And Its Effects On Education Essay1665 Words   |  7 Pages22 November 2016 Video Games In Education Current education systems are failing to give learning material to students in a way that they understand. Most students don’t care about their education because they think it’s boring and unnecessary. Students feel if the homework or lesson is too hard they won’t give it their best work. We should use video games as a new source of teaching. Students can benefit from video games because it’s a fun interactive way of learning, improves a student s thinkingRead MoreVideo Games Help Enhance Childrens lives Essay1404 Words   |  6 Pagesof girls play these games (Granic, Label and Engels 1). Video games have become virtually ubiquitous, belonging to almost every single modern day family. The market’s popularity, as well as its disapproval, has increased dramatically ever since they were invented. Many critics have been arguing for the past couple decades or so that these electronic games have destroyed the lives of children by making them sedentary and obese. However, recent studies support that video games are not harming childrenRead MoreVideo Games Positive And Negative Effects1317 Words   |  6 PagesAbstract In recent years, video games have played an important role in the field of education and in treating psychological patients. Video games are a form of self-indulgence, which often provide unique and engaging environments that train players to think fast and resourcefully. With the right design and mechanics, they can facilitate learning and cognitive thinking in diverse levels .Computer games can be used in children with mental health issues, psychological disorders and in chronic disordersRead MoreVideo Games Are Not Considered The Aspect Of Learning1695 Words   |  7 Pagesa secret what the video game industry has experienced rapid growth. During 2009 to 2012, in the United States, the video game industry is increasing faster than the US economy as a whole four times, the report from the Entertainment Software Association released under in recent. Video games may be expected to continue to take place our TV, computers, smart phones and screen. By 2016, the size of the global game market will reach $ 86.1 billion. 1.2 Connect Although video games are always not consideredRead MoreEssay on Three Resons Why Technology Is Good558 Words   |  3 Pagesyour life? But the truth is technology helps us in many ways. Smart phones can help you keep your calendar straight, some personal technology helps improve fitness and exercise, and otehr technology improves life at home with advanced new washers and dryers, microwaves, and automatic coffee machines. In fact, three specific reasons that technology is good is that it saves lives by improving medicine, keeps us connected to each other, and provides education and entertainment. One reason why technologyRead MoreEssay on The Educational Benefits of Video Games1300 Words   |  6 PagesEducational Benefits of Video Games The repetition of the statement claiming that video games do not help children in their educational enterprises is unfair. There have been numerous studies conducted providing evidence that children gain structural knowledge while engaging in video game play (Pillay 2002). Certainly, different styles of video games may produce different results. It is important for us to understand the different benefits from the various styles of games. Because studentsRead MoreU.s. Public Education System863 Words   |  4 Pagespublic education system has been a controversial topic for many years; by virtue of budget cuts, overcrowding, and lack of innovation which negatively impacted the effectiveness of schools. According to a report by Education Week, â€Å"29 nations and other jurisdictions outperformed the United States [in mathematics] by a statistically significant margin (Heitin). Coupled with the 19th and 22nd ranking of literacy and science respectively, it is evident students are not receiving a quality education (Heitin)Read MoreThe Impact Of Technology In Physical Education718 Words   |  3 Pagesyears in a positive way. It has made its way into our classrooms where students can now use it to there advantage. It helps educators prepare for better instructions and provide students with quality education. Technology allows students to express their creativity through different programs like PowerPoint, Excel, digital photography, and more. When it comes to physical education classes, technology can be applied differently, but very efficiently. Nowadays, mobile technology has been growingRead MorePlaying Video Games Help You With Decision Making1444 Words   |  6 Pagesstyle? Playing video games also help you with decision making. With all the different genres of games and their different difficulties, and individual is challenged and is made to make haste decisions in game to survive or to solve a puzzle. Making an accurate and hasty decision while paying games will influence your decision making in real life. When you are faced with a problem you think of many different solutions faster than a non-gamer will. By playing video game you can improve yourself in so

The Vanity Of An Ape In A Thin Slice Of Cosmic Time Free Essays

By Chris Burrows Born in the hot summer of 87 to an accountant and nurse with an absurd pretence to create a pleasant and respectable appearance, I lived, as would be expected, a traditional middle-class, white childhood. By the age of sixteen, more formally known as the age of reason, I had established an anti-religious, political and cultural identity incompatible with that of my parents, thus consequentially aborted from the home unit and forced upon the streets. In and out of punk rock bands, failing relationships, etty crime and substance addiction, early adulthood founded for what was to become a blind yet fruitful Journey of promiscuity, artistic proficiency and self development. We will write a custom essay sample on The Vanity Of An Ape In A Thin Slice Of Cosmic Time or any similar topic only for you Order Now This continues to be, for the most part, a euphoric experience. Soon enough, an informal, yet nevertheless rigorous study of physics, astronomy and cognitive science lead to the inevitable realisation that this universe, however beautiful and complex, exists without purpose and our lives within it, as important and eventful as they may seem, are ultimately meaningless. Particularly, that skyscrapers, governments and police forces are merely the result of thirteen billion ears of sequential chemical reactions externally determined by their surroundings, and any purpose or meaning a human may experience within their life is purely a product of their own mind. Torn between suicidal tendencies to the left, and the vacant monotony of modern life to the right, I kept driving straight ahead, crashing full speed into the destined and only middle ground, escapism. Finally, distraction and relief from all the unpleasant realities of life had been found, secluded in a timber cabin deep within the woods, and it is there too, where you may find this lonely boy, and his dog. How to cite The Vanity Of An Ape In A Thin Slice Of Cosmic Time, Papers

Australian Human Rights Commission

Question: Discuss the process from hiring to firing a basic guide to the Australian employment law life cycle? Answer: Discrimination is said to have taken place in a company when the employer takes contrary action against an existing or a potential employee because of any protected characteristic. The protected characteristics shall be on basis of caste, religion, sex, language, color, political belief or activity (Australian Government). For all the companies they require workforce which gives them good production and performance. There are various legal issues which need to be considered while hiring an employee. These are the factors that are to be considered while giving employment to any person. The contrary action taken by the employer regarded as discrimination shall include firing an employee from the job or treating an existing/prospective employee on different aspects that are not justified legally or not hiring someone or changing the job description and offering terms and conditions which are not acceptable. The categories to whom discrimination is said to happen are employees who have a pplied for the job, employees not started with their job and the existing employees. The criteria for selection shall be same for all the applicants. In the case study, Ian has made discrimination among employees having a different language accent and practicing a different religion. This is against the Fair Work Act, 2009. The terms and conditions of the Fair Work Act needs to be followed when hiring any person as an employee. No employer is allowed to not hire a person due to his practicing of religious activities. Ash is a Sikh and as per his religion he is required to not cut his hair. This is a valid reason and shall not hamper the work he does in the company. Ian decision to shunt Ash from hiring as a driver shall not be valid. The Fair Work Act prohibits direct or indirect discrimination against employees. Under this The Racial Discrimination Act 1975(Cth) there is prohibition to discriminate between employees on the basis of a person's race, color, descent or national or ethnic origin in a range of areas. Ash can move against Ian to discriminate between him a nd other prospective employees on the basis of imposing him to cut his hair to work in the company. This is against his religion and so it is illegal to discriminate between people having beliefs on different religious practices. It was also illustrated in the case study of Hurst v State of Queensland [2006] FCAFC 100; Tiahna Hurst who is deaf since birth. Her first language is Australian Sign Language. She came to a school where she was introduced with a combined language of spoken word and signed English. This was very different from the initial language learnt by Tiahna. Considering the same Tiahnas parents felt that if Tiahna was given knowledge by using Australian Sign language then she would have been better educated. The matter was looked into by the Full Federal court where the Federal Court held that the Queensland government has discriminated against Tiahna in an indirect way. The discrimination was made against Tiahna that when she was disabled with her hearing aid she should have been educated with an auslan teacher or interpreter. The court held that it was not justified to make Tiahna participate in such classes which were not supported by auslan teacher or interpreter. This situation made Tiahna in situation which is against her whereas she would have reached at a much better level if she had a support of auslan teacher or interpreter (Library Council of NSW, 2010). The Australian Human Rights Commission Act 1986 also states prohibition on the discrimination on the basis of nationality. Ian has discriminated between individuals belonging to Antigua and having a Caribbean accent. Hillary and Mr. Bystander are also against the thought process of Ian and can move the human rights Act to not to discriminate among employees having different nationality, language or religion. Ash, Mr. Bystander and Hillary have the right to apply to Australian Human Rights Commission or the Federal Magistrates' Court. There are also independent bodies under the Fair Work Act where the courts shall look into the matters based on discrimination (Ball A, Catanzariti R. Brockman A. Procter M., Ruskin N. and Walsh P., 2013) The above case can be illustrated with a general example where Dimitri is an experienced barista worker having strong references. He applies for a job in local coffee shop and when asked for his age he tells he is 57 years old. He is rejected from the job on the basis that the need of the caf is for a young staff and they have hired a 17 years old young boy less qualified than him for the position. This is a case of discrimination (Australian Government). Ash, Mr. Bystander and Hillary has the option of going to the Commission but before that Hillary and Mr. Bystander can talk to Ian about his discriminated thought process against Ash and other prospective employees having Caribbean accent. If Ian does not agree to remove the clause of discrimination then next step of going to the Commission can be taken. In the case study, Ash, Mr. Bystander and Hillary shall apply to the Fair Work Commission stating that Ash is shunned from the job on the basis of religious discrimination. They can tell about actions to be taken by Ian by discriminating between individuals having Caribbean accent. This is not justified reason where a person practicing a different religion or language than Ian can be sacked when they do not complete the parameters of requirements of the job. The reason given by Ian is unreasonable and harsh. Ash, Mr. Bystander and Hillary shall have 21 days to lodge an application with the commission from the day they have been sacke d. The Australian High Commission also provides with necessary assistance to resolve the dispute outside the court. (Australian Government). Another example of resolving discrimination disputes between the parties would be by mutual conciliation is of Julie who is a Seventh Day Adventist. She practices a religion where she is not allowed to conduct work-related activities on Saturdays. She comes across the fact that in order to complete her registration as a medical practitioner she was required to undertake a clinical examination on a Saturday. On examination, she was told that the date of exam shall not be changed by the registration body. To this the registration body stated that it did not have its own clinical facilities and hence was dependent on the facilities given by the teaching hospitals in capital cities. The registration body also claimed that the clinical facilities in hospitals in the city where Julie lives were not available on weekdays. The complaint was resolved through conciliation with Julie agreeing to undertake the examination on a weekday in a clinical hospital in another city (Australian Human Ri ghts Commission). Australia also gives the provision for filing individual complaints under the Anti-discrimination law of Australia. Under this any person who is connected with apparent discrimination can apply for inquiry. This is also applicable if they are not directly affected by it. Hillary and Bystander can exercise this option even when they neither have long hair nor a Caribbean accent. This is just to have equality of work in the organization (Library Council of NSW, 2010). In the case of Brown v Bourke Bowling Club [2012] NSWADT 248 (Administrative Decisions Tribunal of New South Wales, Conley J, J Newman, P Smith, 29 November 2012). A complaint was filed by the applicant of discrimination by the Bourke Bowling Club (the Club) on the ground of her Aboriginality. The applicant was associated with the Club as a member for good 16 years. The applicant filed a complaint with the Tribunal stating that she has been victimized and faced discrimination. The Tribunal gave a settlement decision on 30 March 2007. The applicant said that the Club did discrimination on the basis of race with her. She was discriminated on the grounds of race where the Board of Directors of the Club imposed a two year suspension of her Club membership. She made claims of an incident occurred on 4 March 2009 where she was having a conversation on phone to one of her family member and was swearing audibly. One of the staff members told the applicant to stop swearing. To justify the sam e, the applicant stated that there is no one other than her companion who could hear her conversation and she stated that this is a mere example where the club staff members treated the blackfellas in a different manner. The applicant also stated many other incident where the staff members told her that she is too drunk and then an argument in car parking area. Looking into the matter the Board of the Club suspended her the next day irrespective of closing with the pending disciplinary proceedings. The applicant wrote to the Board stating the circumstances she faced and pleaded for her defence. But the Board suspended her for two years. She explained in detail about the differential treatment in incidents involving drunken and abusive behaviour (including swearing) by non-Aboriginal and Aboriginal people. Differences in treatment and penalties were set out. The relevant legislation was the Anti-Discrimination Act 1977 (NSW) (the Act). Section 7 of the Act provides: (1) A person discriminates against another person (the aggrieved person) on the ground of race if, on the ground of the aggrieved person's race, or the race of a relative or associate of the aggrieved person, the perpetrator: (a) the perpetrator treats the aggrieved person less favourably than in the same circumstances, or in circumstances which are not materially different, the perpetrator treats or would treat a person of a different race. In relation to clubs, section 20A (2) of the Act provides: It is unlawful for a registered club to discriminate against a person who is a member of the registered club on the ground of race: (a) by denying the person access, or limiting the person's access, to any benefit provided by the registered club, (b) by depriving the person of membership or varying the terms of the person's membership, or (c) by subjecting the person to any other detriment... Since the acts complained of were by an employee of the Club, sections 52 and 53 on inducement and vicarious liability for the acts of employees were also relevant. The Tribunal found that the applicant was an Aboriginal person. There needs to be shown causation for making discrimination on the basis of race. Section 7 of the Act applies on it. The Tribunal said that the applicant was penalized with huge penalty for a matter of less importance. Therefore, it is said that the applicant has faced differential treatment even though there is no direct evidence of direct discrimination. There was a clear causal link between the applicant's complaints to the Club employee that she was receiving differential treatment because of her Aboriginality and the manner in which the disciplinary complaints against her were dealt with by the Club. Therefore, it was proved that the Board made differential treatment with the Board on the basis of race. The Tribunal demanded for taking back the suspension of applicants membership and also awarded an amount of $8000 for injury to feelings, distress, insult and mental suffering pursuant to section 108(2)(a) of the Ac t and received a writing apology from the Club (Australian Centre for Philanthropy and Non profit studies, 2013). The anti-discrimination law also gives the right to exercise an option of an affirmative action program, in which either party can file a complaint rather than waiting for someone to take an action. There is also introduction of new Equal Opportunity Act 2010 (Vic), where it is duty of the employees covered under this Act to take rational and comparable measures to eliminate discrimination, sexual harassment and victimization (Library Council of NSW, 2010). Ash, Hillary and Bystander can move Ian to the court and avail justice. The Australian law is strictly against discrimination and any person who violates it shall be liable for punishment (Library Council of NSW, 2010). References: Ball A, Catanzariti R. Brockman A. Procter M., Ruskin N. and Walsh P, 2013, Australia: From Hiring to firing: a basic guide to the Australian employment law life cycle, Available From https://www.mondaq.com/australia/ [13 April, 2015]. Australian Government, Fair work ombudsman, Protections at work, Page reference No: 2289, Available From https://www.fairwork.gov.au/employee-entitlements/protections-at-work[13 April, 2015]. Library Council of NSW, 2010, Discrimination, Available From: www.legalanswers.sl.nsw.gov.au/hot_topics/pdf/discrimination_75.pdf[13 April, 2015]. Australian Human Rights Commission, Case studies conciliated complaints of discrimination in employment, Available From : https://www.humanrights.gov.au/case-studies-conciliated-complaints-discrimination-employment[14 April, 2015]. Australian Centre for Philanthropy and Non profit studies, 2013, Discrimination cases, Available From https://wiki.qut.edu.au/display/CPNS/Brown+v+Bourke+Bowling+Club[14 April 2015].